Customer Service Representative

• Receive and telephone calls and orders
• Receive orders
• Offer friendly, accurate customer service in a timely fashion
• May support business development and client referral goals by actively cross-selling and referring customers
• Data entry and report generation
• Maintain files and records
• Receive and send written business correspondence

• Excellent customer service and office administrative skills
• Excellent computer skills
• Ability to recognize, evaluate, and resolve problems effectively
• 2+ years of past relevant experience
• Positive attitude and an engaging businesslike approach
• Ability to effectively interact, verbally and in writing
• Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Food service and/or retail experience helpful

Food service and/or retail experience helpful

• Free parking
• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• 401(k) plan