Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:
United States, Tulsa

Category:
Customer Service

Contract Type:
Employment contract

Salary:

20.00 USD / Hour

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Job Description:

We are looking for a dedicated and empathetic Customer Service Representative to join our team in Tulsa, Oklahoma. This is a Contract-to-permanent opportunity, where you will play a key role in assisting clients by providing exceptional customer service and support. The role requires strong attention to detail, patience, and the ability to manage paperwork and data entry efficiently.

Job Responsibility:

Handle inbound and outbound calls with professionalism and empathy
respond to customer inquiries via email, ensuring timely and accurate communication
perform data entry tasks with precision to maintain accurate client records
assist in scheduling appointments and managing calendars
process orders and manage order entry tasks efficiently
utilize Microsoft Excel and Word to create and manage documents
provide support to clients, demonstrating patience and understanding
maintain detailed and organized paperwork to ensure compliance with company standards
collaborate with team members to resolve customer issues effectively
adhere to company policies and procedures while delivering excellent service

Requirements:

Previous experience in a customer service or call center role is required
proficiency in handling inbound and outbound calls with a customer-focused approach
strong data entry skills with attention to detail and accuracy
ability to compose clear and concise email correspondence
familiarity with Microsoft Excel and Word for documentation purposes
excellent organizational skills for managing appointments and order processing
patience and empathy when interacting with clients, particularly those requiring additional support
strong verbal and written communication skills

What we offer:

Raise upon hire
temp-to-hire (90 days)
medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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