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Permanent employment opportunity in the healthcare industry for a Customer Service Representative. The role involves managing patient data, handling insurance details, and providing excellent customer service.
Job Responsibility:
maintain precise records of customer credit information
take necessary action by monitoring customer accounts
handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details
assist with administrative duties such as scheduling, data entry, and medical record management
provide exceptional customer service to patients and their families
collaborate with healthcare professionals to ensure the smooth operation of the facility or department