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Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed.
Job Responsibility:
Maintain and apply expert knowledge of test center policies, practices, and procedures
Greet examinees and verify identification
Register and prepare candidate scorecards
If applicable, digitally scan and record candidate fingerprint identification
Continuously monitor candidates as they complete exams
Resolve or report candidate issues with urgency
Secure all computer software in the test center at all times
Reboot computer servers and reset passwords as necessary
Report any occurrences outside company guidelines to corporate management
Ability to be flexible with scheduling based on Prometric capacity requirements
Perform other duties as assigned
Requirements:
1-2 years customer service-related experience required
Ability to communicate with candidates effectively and with professionalism and authority
Capable of lifting up to 40 pounds
Ability to remain in a stationary position for extended periods of time while administering exams
Ability to perform periodic walk-through
Strong verbal communication skills to interact with candidates professionally and effectively
Ability to stand or sit for extended durations while monitoring exams
Physical capability to lift up to 40 pounds when required
Capacity to perform periodic walk-throughs during exam sessions
Proficiency in using computers and managing office tasks
Availability to work onsite, including Saturdays
Attention to detail and ability to follow established protocols with precision
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