Customer Service Representative

The Dedham-Westwood Water District seeks qualified candidates for the position of Customer Service Representative. The successful candidate will be primarily responsible for efficiently performing customer billing and accounting activities related to the issuance and collection of water service charges for customer accounts. Other duties include handling phone calls and correspondence with customers, creating service orders for meter technicians, working with the accounting department to post daily deposits, running monthly accounts receivable detail, and assisting in the scheduling and billing of cross connection device testing. Qualified candidates should be detail-oriented, have strong communication skills, and one to three years of experience in customer service and billing. This is a full-time position, 40 hours per week.