Customer Service Representative

• Respond to and manage customer service inquiries primarily through email
• Handle light business-to-business phone communication as needed
• Work with suppliers and internal teams to confirm product availability and shipping readiness
• Enter and update information accurately in company systems
• Use Excel and internal software to track orders, requests, and communication
• Maintain a high level of attention to detail in all customer interactions and order-related tasks
• Support the team with day-to-day administrative and customer service functions
• Communicate professionally and effectively with customers, suppliers, and internal staff

• Previous customer service, administrative, or office support experience preferred
• Strong written communication skills and comfort handling a high volume of email correspondence
• detail oriented phone etiquette for occasional B2B calls
• High attention to detail and strong organizational skills
• Dependable, team-oriented, and willing to support others as needed
• Basic computer proficiency required
• Experience with Microsoft Excel preferred
• Experience with an ERP system is a plus, but not required
• Great entry-level opportunity for someone with strong computer and communication skills

Experience with an ERP system is a plus, but not required

• medical, vision, dental, and life and disability insurance
• company 401(k) plan
• free online training
• access to top jobs, competitive compensation and benefits