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Job Responsibility:
This personnel is responsible for meeting business objectives while handling daily fulfilment operations
To support commercial needs by driving fulfilment related activities and customer service full
Requirements:
Support commercial team satisfaction by interact with assist inhouse customer needed
Propose solution with supporting information
Consistency service to delivery
Comprehensive with customer service SOP
4PL/3PL new part creation
Monthly expired/write off validation & submit
Softcopy filing for SCM docs (PO, GR, Invoice, PL, etc)
Submission of docs to finance
Freight billing recon with forwarders
Update billing tracker
Review incoming shipment delays and escalate to planner
Perform related SO creation, GR & Invoicing transaction in JDE
May support additional countries outside of TH (eg: Vietnam, etc)
Work with Distributor for operation coordination
Process billing and credit note to distributor
Reconciliation & 3 way check for all PO/GR
Inbound damage report validation & submit
Inbound/Outbound coordination with Customs broker, Carrier and Freight forwarder
Recon billing and cost with rate card
Provide and align with transportation team for inbound and delivery plan to distributor
Customs declaration reviewer and related
GR transaction in JDE process
Planning re-labelling product and align distributor production plan with monitoring result
Inventory adjustment and operation activity daily
Manage ongoing inventory available to sale inside distributor
JDE transaction to update inventory align with distributor inventory
QA Hold FCA to extract traceability by lot number, quantity and import date in JDE
QA Hold FCA to extract distribution by lot number, quantity and import date in SAP DKSH
QA return to supplier due to QA hold
QA Quality discard write off in JDE and DKSH to discard with COD