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Beacon Hill Logo Beacon Hill · Customer Service

Customer Service Representative

United States, Raleigh · Job Posted May 29, 2026
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Job Responsibility

  • Providing support to North Carolina Medicaid recipients and providers via inbound phone calls regarding claims, eligibility, prior approvals and updating PCP’s
  • Collaborate with North Carolina Medicaid recipients and providers to provide them with assistance to any inquires that they may have as it relates to benefits and claims via phone
  • Contribute to the team with meeting our overall goal of providing world class customer service to our customers

Requirements

  • High School Diploma/GED
  • 1+ years of related experience
  • Communication
  • basic computer skills
  • customer service
  • phone skills
  • data entry
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