Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:
United States, Hurley

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Hurley, New Mexico. This long-term contract position offers the opportunity to provide exceptional support to customers while contributing to the smooth operation of our services. If you thrive in a fast-paced environment and enjoy assisting others, we encourage you to apply.

Job Responsibility:

Respond to customer inquiries via phone, email, and other communication channels in a timely and attentive manner
Accurately process and manage orders using the company’s systems
Handle inbound and outbound calls to address customer needs, concerns, and requests
Schedule appointments and coordinate with relevant departments to ensure seamless customer experiences
Provide clear and effective solutions to customer issues while maintaining a high level of satisfaction
Maintain detailed and organized records of customer interactions and transactions
Collaborate with team members to improve processes and customer service strategies
Stay informed about company products, services, and policies to provide accurate information
Assist in training new team members to ensure consistent service quality
Identify opportunities to enhance customer service and share feedback with management

Requirements:

Previous experience in customer service or a related field
Proficiency in order entry and managing customer accounts
Strong communication skills, both verbal and written
Ability to multitask and handle a high volume of calls efficiently
Familiarity with scheduling and coordination tasks
Detail-oriented with excellent organizational skills
Ability to work independently and as part of a team
Basic computer skills and familiarity with customer service software

What we offer:

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Additional Information:

Job Posted:
October 30, 2025

Work Type:

On-site work

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