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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Boca Raton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a skilled Customer Service Representative in Boca Raton, Florida. In this contract role, you will play a vital part in supporting recruitment efforts and ensuring smooth communication processes. The ideal candidate will have strong computer proficiency, excellent communication abilities, and a proactive approach to problem-solving.

Job Responsibility:

  • Handle inbound and outbound recruitment calls with professionalism and efficiency
  • Maintain accurate records through data entry and order processing
  • Coordinate email correspondence and manage scheduling for appointments
  • Provide exceptional customer service in a call center environment
  • Utilize Microsoft Office tools, including Word and Excel, to perform daily tasks
  • Collaborate with team members to address challenges and implement solutions
  • Apply critical thinking skills to resolve customer inquiries effectively
  • Ensure timely and accurate entry of information into internal systems
  • Support the team with administrative tasks and organizational duties

Requirements:

  • Strong verbal and written communication skills
  • Proficiency in using computers and Microsoft Office applications, such as Word and Excel
  • Ability to handle inbound and outbound calls with professionalism
  • Experience in customer service or call center environments
  • Excellent problem-solving and critical thinking abilities
  • Quick learning aptitude and adaptability to new systems
  • Attention to detail and strong organizational skills
  • Capability to manage multiple tasks efficiently in a fast-paced setting
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 22, 2026

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