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Randstad · Customer Service

Customer Service Representative

Australia, Lismore 37.39 AUD / Hour · Job Posted July 03, 2026

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Job Description

Are you a passionate, customer-focused professional looking to take the next step in your career? We are seeking enthusiastic Customer Service Representative to join a fast-paced, collaborative environment dedicated to providing outstanding service and support. If you thrive on variety, possess a resilient mindset, and want to genuinely help people navigate multifaceted enquiries, this is the perfect opportunity for you!

Job Responsibility

Respond to multifaceted enquiries and resolve escalated complaints across multiple interaction channels
Provide timely, accurate, and high-quality advice regarding services and products
Update, maintain, and secure records and databases in compliance with privacy and legislative requirements
Contribute to workplace efficiency by sharing new ideas and identifying opportunities for process improvement

Requirements

2–3 years of customer service experience (Call Centre, Admin, or Retail)
Previous experience in an office environment is required
Previous government experience is highly preferred, but not mandatory
Resilience & Professionalism
Communication Excellence
Intermediate computer skills (proficient with MS Office, specifically Outlook and Teams)
Experience working with digital channels, databases, and information systems

Nice to have

Previous government experience

What we offer

training and education
A training program is delivered over 2 distinct sessions, each spanning five consecutive days

Randstad - All Job Offers

37.39 AUD / Hour · Lismore

Customer Service Representative

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