Customer Service Representative Job at Robert Half (Milwaukee)

New

Customer Service Representative

Our client is in need of a Customer Service Representative to join a busy team i...

Location

United States , Seguin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Enjoy supporting customers
Handle administrative tasks accurately
Deliver detail-focused service experience in both English and Spanish

Job Responsibility

Manage incoming customer orders and process related payments with accuracy and timeliness
Create, update, and maintain customer account records, ensuring information remains complete and current
Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution
Handle account adjustments and related documentation to support accurate financial records
Gather customer feedback and service trends to help management identify product or service improvement opportunities
Provide day-to-day administrative and back-office support to keep customer service operations organized and efficient
Perform data entry tasks with strong attention to detail, including numeric information and account updates
Assist with additional duties as needed to support team objectives and business operations

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Saint Clair Shores

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, order entry, data entry, or general operations support
Strong ability to multitask effectively without losing accuracy or momentum
High level of attention to detail and comfort handling a variety of responsibilities during the workday
Ability to learn and use business software such as QuickBooks, Salesforce, and Google Drive
Experience with email communication and clear, well-structured written correspondence
Willingness to assist with warehouse-related tasks, including picking and shipping items weighing up to 16 lbs
Comfortable working in a small team environment with a flexible, hands-on approach to daily work

Job Responsibility

Respond to inbound customer inquiries via phone and email, providing accurate and timely assistance
Prepare pricing quotes and accurately manage billing information
Coordinate the picking and shipping of products from the warehouse, ensuring all items meet quality standards
Maintain and update records using tools such as QuickBooks, Salesforce, and Google Drive
Schedule appointments and manage calendars to support team efficiency
Collaborate with other departments to resolve customer issues and improve processes
Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing effectively
Foster a positive and respectful relationship with customers and team members alike

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support customers in the...

Location

United States , Little Ferry

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, order management, or a similar support-focused role
Working knowledge of SAP and comfort using customer or order management systems such as Siebel
Experience entering orders and managing sales quote activity with a high degree of accuracy
Strong written and verbal communication skills with the ability to coordinate effectively across departments
Proven ability to research issues, solve problems, and provide timely follow-up to customers
Solid organizational skills and the ability to manage multiple tasks in a fast-paced environment
Background supporting customers within aerospace or another technical industry is preferred

Job Responsibility

Deliver courteous, attentive support that creates a positive experience for customers throughout each interaction
Work closely with internal teams to help keep spare parts orders moving on schedule and communicate progress as needed
Receive quote requests from customers, prepare order-related documentation, and process approved requests into sales orders
Investigate account or order issues, identify practical solutions, and coordinate with the appropriate parties to resolve concerns
Provide customers with shipping updates and follow through to confirm they have the information they need
Maintain accurate records of customer activity, transactions, and service issues within Siebel
Prepare routine reports and complete documentation required to support customer service operations
Connect customers with additional internal departments or external vendors when specialized service information is needed
Handle administrative assignments and other support tasks requested by the management team to meet business needs

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to join a long-term contrac...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in customer service, call center support, order management, or a related customer-facing role
Ability to manage inbound calls and customer inquiries professionally while maintaining accuracy and responsiveness
Experience with order entry, order status communication, and routine issue resolution in a business environment
Strong written and verbal communication skills with the ability to collaborate effectively across multiple departments
Highly organized and process-oriented, with solid attention to detail and the ability to manage multiple tasks at once
Comfortable working in a team setting and adapting to changing priorities in a fast-paced environment
Demonstrated problem-solving skills, sound judgment, and a dependable work ethic
Proficiency using business systems and reference tools to document activity, track orders, and support customer needs

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, account priority, and other business considerations that affect service needs
Partner closely with sales, engineering, and related internal teams to gather account information and ensure customer requests are handled accurately and efficiently
Respond promptly to service concerns involving complaints, returns, credits, shipment follow-up, and order adjustments while working to achieve positive customer outcomes
Monitor quotations and open orders using available data so customers receive timely updates and accurate status information
Stay informed about product updates, account changes, and representative assignments that may affect customer communication or order processing
Maintain useful reference materials and contribute ideas that improve departmental workflows, consistency, and service quality
Coordinate with engineering, marketing, product support, quality, planning, and shipping teams to address application questions and customer inquiries
Assist with transactional support such as order entry, status requests, inbound customer communication, and basic issue handling during periods of increased workload or transition activity
Contribute to a team-oriented environment by helping coworkers balance priorities and meet service expectations when coverage is needed

What we offer

Access to top jobs
competitive compensation
benefits
free online training
medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a paper and packagi...

Location

United States , DeSoto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, preferably in an order processing, order entry, or account support environment
Ability to manage multiple customer requests while maintaining accuracy and attention to detail
Strong communication skills with the ability to interact positively and professionally with customers and internal teams
Proven ability to remain calm under pressure and resolve issues with a thoughtful, problem-solving approach
Experience supporting inbound calls and general customer inquiries in a fast-paced setting
Comfort working cross-functionally with sales or other departments to meet customer expectations
Availability to work permanent hours in an office setting four days per week

Job Responsibility

Manage customer orders from initial entry through completion, ensuring information is accurate and processed in a timely manner
Update existing orders as customer needs change and confirm adjustments are reflected correctly in internal records
Track open orders and proactively communicate status updates, timelines, and issue resolution to customers
Maintain accurate order and account details within Oracle and other business systems as needed
Partner closely with the sales team and other internal stakeholders to coordinate customer requests and support account activity
Respond to inbound customer inquiries with professionalism, empathy, and a service-oriented mindset
Handle concerns and unexpected issues with composure, identifying practical solutions that support both the customer and the business
Contribute to a positive customer experience through consistent follow-up and clear communication across phone and email channels

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are seeking a reliable and professional Customer Service Representative to su...

Location

United States , Mooresville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer service experience required
Previous high-volume call center experience strongly preferred
Proficiency with CRM systems (Salesforce, HubSpot, or similar)
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
Strong verbal and written communication skills
Ability to multitask and manage a high volume of inquiries efficiently
Detail-oriented with strong organizational and problem-solving skills
Ability to work both independently and as part of a team

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and professional manner
Resolve issues related to orders, billing, account updates, and general service questions
Document all interactions accurately within the company’s CRM system
Maintain a high level of customer satisfaction through clear communication and problem-solving
Escalate complex issues as needed to appropriate departments
Meet performance metrics including response time, call quality, and resolution goals
Support additional administrative or customer support tasks as needed

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

New

Customer Service Representative

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service within a fast-paced call center, order management, or supply chain support environment
Working knowledge of procurement, logistics, inventory coordination, and purchase order management
Ability to manage high volumes of inbound and outbound communication while maintaining accuracy and strong response times
Experience with PeopleSoft, SAP, or another enterprise system used for order entry and operational tracking
Understanding of vendor coordination, delivery scheduling, and end-to-end order processing activities
Strong written and verbal communication skills with the ability to interact effectively with customers, vendors, and internal teams
Excellent organizational skills and the ability to balance competing priorities with minimal supervision

Job Responsibility

Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs
Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded
Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and order fulfillment
Monitor the progress of open orders and proactively address delays, discrepancies, or delivery concerns to maintain a high level of customer satisfaction
Handle both incoming and outgoing communication related to order status, vendor follow-up, and issue resolution in a high-volume setting
Use systems such as PeopleSoft, SAP, or similar platforms to review transactions, update records, and maintain accurate operational data
Support inventory and logistics processes by tracking product movement, confirming shipment details, and helping ensure smooth order flow
Organize and prioritize multiple service requests at once while maintaining professionalism, responsiveness, and attention to detail

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join our team in a Long-...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience, preferably in a call center, manufacturing, or order management environment
Experience handling order entry, inbound calls, and customer inquiries with accuracy and professionalism
Ability to manage multiple tasks in a structured, process-oriented manner while meeting deadlines
Strong communication skills with the ability to work effectively across internal teams and with external customers
Proven attention to detail when updating records, tracking orders, and responding to customer issues
Problem-solving skills and sound judgment when addressing routine service concerns and escalations
Comfortable working collaboratively in a team setting and assisting coworkers during high-volume periods

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and service expectations
Partner closely with sales, engineering, and other internal teams to gather information needed to respond accurately to customer requests
Resolve customer concerns related to returns, shipment follow-up, credits, adjustments, and complaints in a timely and thorough manner
Monitor quotes and open orders to help maintain awareness of timelines, status changes, and customer commitments
Stay informed on product updates, account changes, and representative assignments that may affect customer communication or order handling
Maintain organized reference materials and contribute ideas that improve workflow efficiency and service consistency
Communicate effectively with departments such as quality, planning, shipping, marketing, and product support to address inquiries and application-related questions
Provide day-to-day assistance with order entry, inbound customer contact, status requests, and basic issue handling while supporting team workload as needed

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Fulltime

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