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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Saddle Brook, New Jersey

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency.

Job Responsibility:

  • Perform administrative tasks to support daily operations and ensure organized workflows
  • Conduct callback verifications to confirm critical customer and account details
  • Verify and update bank account information with accuracy and attention to detail
  • Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns
  • Enter and process customer orders efficiently using appropriate systems
  • Utilize Microsoft Office tools to manage documentation and maintain records
  • Collaborate with team members to resolve customer issues and enhance service quality
  • Adapt to additional responsibilities as needed to support department goals

Requirements:

  • Proven experience in customer service, preferably in a call center environment
  • Strong skills in order entry and managing customer accounts
  • Ability to professionally handle inbound calls and provide excellent service
  • Proficiency in Office applications, including Word and Excel
  • Attention to detail and accuracy in verifying and updating information
  • Effective communication skills, both verbal and written
  • Ability to adapt to changing priorities and assist with various tasks
  • Strong organizational skills and a commitment to meeting deadlines
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 20, 2026

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