Customer Service Representative Job at Randstad (Concord)

Customer Service Representative

Randstad

Location:
Canada , Concord

Category:
Customer Service

Contract Type:
Not provided

Salary:

19.00 - 22.00 CAD / Hour

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Job Description:

Do you enjoy being busy? Do you have experience working in a high volume call centre? Are you looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading! A leader in Logistics and Shipping is looking to hire a Call Center Representative to join the Concord team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people.

Job Responsibility:

Gain call centre experience working for a leader in the Logistics industry
Ongoing contract with strong possibility for permanent employment
Growth opportunities
Regular business hours Monday to Friday 8:30 am to 4:30 pm
Positive company culture
Hands on management team
Competitive pay $21.00 to $23.00 hourly
Great opportunity for a junior candidate looking to gain experience
Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages
Previous experience working in a high volume call centre for a minimum of 6 months
Experience using AS400 is a strong asset
A personable team player with the ability to learn quickly
Proven ability to handle high volume calls with ease and a sense of calmness
Helpful by nature with the ability to problem solve
Flexible and able to start immediately

Requirements:

Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages
Previous experience working in a high volume call centre for a minimum of 6 months
Experience using AS400 is a strong asset
A personable team player with the ability to learn quickly
Proven ability to handle high volume calls with ease and a sense of calmness
Helpful by nature with the ability to problem solve
Flexible and able to start immediately

Nice to have:

Experience in logistics

What we offer:

Gain call centre experience working for a leader in the Logistics industry
Ongoing contract with strong possibility for permanent employment
Growth opportunities
Regular business hours Monday to Friday 8:30 am to 4:30 pm
Positive company culture
Hands on management team
Competitive pay $21.00 to $23.00 hourly
Great opportunity for a junior candidate looking to gain experience

Additional Information:

Job Posted:
February 18, 2026

Expiration:
March 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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