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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Saddle Brook, New Jersey

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. This long-term contract position offers the opportunity to contribute to a dynamic environment within the electronics industry. The ideal candidate will excel in handling customer inquiries, performing administrative tasks, and ensuring a high level of service accuracy.

Job Responsibility:

  • Respond promptly and professionally to customer inquiries via phone and email
  • Conduct verification calls to confirm provided information
  • Accurately review and validate bank account details as part of routine processes
  • Manage administrative tasks, including data entry and documentation
  • Collaborate with team members to address additional responsibilities as required
  • Maintain organized records and adhere to company procedures
  • Communicate effectively with customers to ensure satisfaction and resolution
  • Utilize Microsoft Excel and Word to complete tasks efficiently
  • Handle inbound and outbound calls with professionalism and attention to detail
  • Ensure accuracy in all customer-related processes and documentation

Requirements:

  • Proven experience in customer service or a related role
  • Proficiency in Microsoft Excel and Word
  • Strong skills in data entry and maintaining accurate records
  • Ability to handle inbound and outbound calls effectively
  • Excellent written and verbal communication skills
  • Attention to detail and commitment to ensuring accuracy
  • Familiarity with email correspondence and clear, detail-oriented communication
  • Capability to adapt and manage multiple tasks in a fast-paced environment
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 31, 2026

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