Customer Service Representative Job at Mr. Handyman (Katy)

Customer Service Representative

Mr. Handyman

Location:
United States , Katy

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 35000.00 USD / Year

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Job Description:

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing office professional for our fast-paced office environment.

Job Responsibility:

Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Follow-up estimates, jobs completed, and ensure payment is collected
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Requirements:

Live within the area
Have 7+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills

Nice to have:

Culture alignment
Construction Sales Experience
Rockstars only
Bought into the vision

What we offer:

Competitive pay
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
20 + hours a week guarantee (Seeking to develop a full-time position)
Work schedule Monday to Friday
PTO and Holidays
Vision and Dental
Retirement Plan
Life Insurance

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Parttime

Work Type:

On-site work

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