Customer Service Representative Job at Robert Half (Hauppauge, New York)

Customer Service Representative

Robert Half

Location:
United States , Hauppauge, New York

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Customer Service Representative to join our team in Hauppauge, New York. This is a long-term contract position where you will play a key role in delivering exceptional service to clients while efficiently managing quotes and orders. We value a collaborative and relaxed work environment, and this position offers an excellent opportunity for growth and development.

Job Responsibility:

Process customer quotes and ensure accurate conversion of quotes into orders
Provide prompt and attentive assistance to clients via inbound and outbound calls
Manage order entry into the system with precision and attention to detail
Address customer inquiries and resolve issues efficiently to maintain satisfaction
Collaborate with internal teams to ensure seamless communication and client support
Maintain updated records of customer interactions and transactions
Follow company guidelines and procedures to uphold service standards
Utilize provided resources, such as cheat sheets, to streamline quoting processes
Assist with onboarding procedures, including setting up customer profiles in the system
Contribute to the positive office environment through teamwork and effective communication

Requirements:

Minimum of 3 years of experience in a customer service role
Proficiency in handling inbound and outbound calls professionally
Strong skills in order entry and database management
Excellent communication and problem-solving abilities
Ability to work collaboratively in a team-oriented environment
Familiarity with call center operations and customer service protocols
Attention to detail and organizational skills
Adaptability and willingness to learn new processes and tools

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 19, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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