Customer service representative, Randstad

Randstad

Location:
Canada, Halifax

Category:
Banking

Contract Type:
Not provided

Salary:

50000.00 - 52000.00 CAD / Year

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Job Description:

We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team. As a customer service representative in the financial industry, you will play a crucial role in assisting clients with their banking investment, or insurance-related inquiries while ensuring a seamless and professional customer experience. You will provide support via phone, email, and live chat while maintaining compliance with financial regulations and company policies.

Job Responsibility:

Assist customers with inquiries related to banking products, loans, credit cards, investments, and insurance policies
Adhere to company policies, industry regulations, and compliance standards
Maintain accurate records of customer interactions and transactions in the CRM system
Stay up to date on financial industry trends, product offerings, and policy changes
Work closely with internal teams, such as loan officers and investment advisors, to provide seamless service

Requirements:

Strong understanding of banking, credit, investments, or insurance products
High School Diploma required
Proficiency in Microsoft Office
Excellent verbal and written communication skills with a customer-first mindset

What we offer:

Comprehensive Benefits Package, including health, dental and retirement plan
Opportunities for career growth in the financial services industry
Supportive and inclusive work environment with ongoing training and professional development

Additional Information:

Job Posted:
April 29, 2025

Expiration:
June 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer service representative

Randstad

Location:Canada, Halifax

Category:Banking

Contract Type:Not provided