Sign In Post Your Job

Customer Service Representative

Office Angels

Location:
United Kingdom , Hove

Category:
Customer Service

Contract Type:
Not provided

Salary:

26000.00 GBP / Year

Save Job

Job Description:

We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.

Job Responsibility:

To communicate and update all customers on commercial aspects via email and telephone
To create new accounts for customers and mainting data for existing clients
To process customer orders in ERP systems and help with customer progress requests
To complete invoicing and order acknowledgement processing
To manage the quotation process and contract reviews
To support external Sales Engineer requests
To process customers claims, returns and credits
To update and manage CRM
To liaise with sales subsidaries across Europe to gather relevent information for customer requests

Requirements:

Previous experience in a customer service or order processing role
Confident communication skills and attention to detail
Strong Microsoft Office skills (especially Excel and Word)
Ability to prioritise and work well under pressure
Experience using ERP/MRP systems (advantageous but not essential)

Nice to have:

Experience using ERP/MRP systems

What we offer:

33 days holiday (including bank holidays)
Private healthcare after probation
Pension scheme and profit share
Employee rewards and discounts
Cycle-to-work scheme

Additional Information:

Job Posted:
April 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Office Angels - All Job Offers

Job Link Share:

Compare pay for this role

Aggregated ranges from job postings for Customer service representative.

Customer service representative salary

Looking for more opportunities? Search for other job offers that match your skills and interests.

Suggested Tags:

Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

Similar Jobs for Customer Service Representative

Customer Service Representative

This role functions within the finance industry and will involve managing a comp...

Location

United States , Augusta, Georgia

Salary

Expiration Date

Until further notice

Requirements

Exceptional ability in answering inbound calls promptly and in a detail oriented manner
Prior experience in a call center customer service environment
Demonstrated skills in providing excellent customer service
Proficient in data entry tasks with high accuracy
Ability to handle email correspondence in a timely and detail oriented manner
Experience in managing both inbound and outbound calls
Proficiency in using Microsoft Excel for data management and analysis
Strong skills in utilizing Microsoft Word for document creation and editing
Experience in handling order entry tasks efficiently
Ability to schedule appointments accurately and manage calendars effectively

Job Responsibility

Job Responsibility

Originate new loan business by identifying and acting on opportunities with new and existing customers
Provide detailed explanations of the loan process and loan products to potential borrowers
Complete loan applications and proposals for new borrowers, and follow up with pending applicants
Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans
Maintain a well-organized system for loan folders and files
Consistently work towards meeting or exceeding loan goals
Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log
Provide top-tier customer service through daily transactions, customer inquiries and problem resolution
Handle incoming phone calls and check the branch's voicemail regularly
Demonstrate the organization's philosophy and core values through strong communication and customer relations skills

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Customer Services Representative - Dutch Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

excellent verbal and written skills
adaptability
interest in progressing
problem-solving skills
ability to build rapport easily

Job Responsibility

Job Responsibility

processing reservation requests received by phone or email
becoming an expert on Marriott global reservation systems
managing customer queries
enhancing customer experience
issue resolution

What we offer

sign-on/retention bonus of €2k
choice of where to work (in centre, remote, or hybrid)
discounts with local businesses
flexible working arrangements
leave of absence programme
paid sick leave
parents leave
parental leave
full paid maternity leave
incentive programme

Fulltime

Customer Services Representative - Arabic Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

excellent verbal and written skills
adaptability
ability to build rapport easily
interest in progressing
problem-solving skills

Job Responsibility

Job Responsibility

processing reservation requests received by phone or email
becoming an expert on Marriott's global reservation systems
managing customer queries
enhancing the customer experience
issue resolution

What we offer

Marriott’s Associate Explore rate
discounts with local businesses
flexible working arrangements
leave of absence programme
paid sick leave
parents leave
parental leave
full paid maternity leave
incentive programme
life assurance

Fulltime

Customer Services Representative - French Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

excellent verbal and written skills
adaptability
interest in progressing
problem-solving skills
ability to build rapport easily

Job Responsibility

Job Responsibility

processing reservation requests received by phone or email
becoming an expert on Marriott's global reservation systems
managing customer queries
enhancing the customer experience
issue resolution

What we offer

Marriott’s Associate Explore rate
discounts with local businesses
flexible working arrangements
leave of absence programme
paid sick leave
parents leave
parental leave
full paid maternity leave
incentive programme
life assurance

Fulltime

Customer Services Representative - German Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott global reservation systems
Manage customer queries directly
Enhance customer experience
Learn effective time management skills

What we offer

Sign-on/retention bonus of €2k
Choice of where to work (in centre, remote, or hybrid)
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Customer Services Representative - Italian Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries confidently
Enhance customer experience
Resolve issues

What we offer

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Services Representative - Portuguese Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in diversity and progression
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries directly
Take full ownership of the customer experience including issue resolution

What we offer

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States , Lakeville, Minnesota

Salary

Expiration Date

Until further notice

Requirements

Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career
Willingness to learn and have fun
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift

Job Responsibility

Job Responsibility

Greet customers
Run the register
Cashier
Make purchase suggestions
Work with our food program
Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance
Provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily
Work with a fun, energetic team accomplishing daily tasks around the store

What we offer

Flexible Schedules
Weekly Pay
Full-Time or Part-Time
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training