Customer Service Representative

• Provide frontline voice customer service for Wells Fargo checking and savings account holders
• Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services
• Answer inquiries, resolve problems and provide a best-in-class customer experience while adhering to work guidelines, policies, and regulations
• Navigate multiple computer systems
• Interact with team on basic information, plus internal or external customers

6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through work experience, training, military experience, education

• 6+ months of experience in banking and financial services
• Successful completion of at least two years of college education in any field of study