Customer Service Representative Job at Robert Half (Mount Pleasant)

Customer Service Representative

Robert Half

Location:
United States , Mount Pleasant

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Mount Pleasant, South Carolina. This position operates on a 4pm-12am schedule with rotating days, including weekends and holidays, making reliability essential. As a Contract to long-term opportunity, this role offers the potential for continued placement within our service-focused organization.

Job Responsibility:

Manage a high volume of inbound and outbound calls while maintaining excellent customer service standards
Accurately process orders and perform data entry tasks with close attention to detail
Address customer inquiries and provide resolutions in a timely and thorough manner
Collaborate with team members to ensure seamless communication and workflow
Uphold company policies and procedures when handling sensitive customer information
Adapt to a rotating schedule that includes weekends and holidays
Maintain records and documentation for customer interactions and transactions
Demonstrate problem-solving skills to address and resolve customer concerns effectively
Follow up with customers to ensure satisfaction and confirm resolutions were successful
Participate in training sessions to stay updated on products, services, and company standards

Requirements:

Previous experience in a call center or customer service environment
Strong skills in handling inbound and outbound calls
Proficient in order entry and data management
Exceptional communication and interpersonal abilities
Ability to work on a rotating schedule, including weekends and holidays
Detail-oriented with a focus on accuracy in data entry tasks
Capable of managing multiple tasks in a fast-paced environment
Dependable and punctual, with a commitment to reliability

What we offer:

medical
vision
dental
life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:
January 06, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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