CrawlJobs Logo
Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Monmouth Junction · Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.

Job Responsibility

  • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries
  • Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution
  • Enter customer orders accurately into internal systems while verifying product, quantity, and account information
  • Review and process purchase order details to ensure requests are recorded correctly and routed without delays
  • Investigate customer concerns and work toward practical resolutions that align with service expectations
  • Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking
  • Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters

Requirements

  • At least 1 year of experience in a customer service or call center environment
  • Demonstrated ability to manage inbound calls professionally while delivering accurate information
  • Experience with order entry and handling purchase orders with strong attention to detail
  • Comfortable making outbound calls for follow-up, clarification, or customer support purposes
  • Ability to resolve customer issues calmly and effectively in a fast-paced setting
  • Strong verbal communication, listening, and organizational skills
  • Basic computer proficiency and confidence working within order or customer management systems

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Service Representative

8 matching positions

Customer Service Representative

Robert Half's Client in Westborough MA is looking for a detail-oriented and driv...
Location
Location
United States , Westborough
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engage with customers
  • Phone/Email correspondence
  • Shipping/Receiving
  • Data entry
  • Perform routine maintenance on equipment
  • Strong technical skills (MS Office applications)
  • Excellent organization & time management skills
  • Ability to work independently
Job Responsibility
Job Responsibility
  • Engage with customers
  • Phone/Email correspondence
  • Shipping/Receiving
  • Data entry
  • Perform routine maintenance on equipment
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to join a team in a contrac...
Location
Location
United States , Des Plaines
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service, call center support, or a similar customer-facing role
  • Ability to manage inbound calls, email correspondence, and follow-up communication with close attention to detail
  • Strong data entry and order entry skills with close attention to accuracy and detail
  • Comfortable using Microsoft Word and Microsoft Excel in a business environment
  • Effective verbal and written communication skills with the ability to handle customer concerns clearly and courteously
  • Ability to organize multiple tasks, track details, and meet deadlines in a fast-paced setting
  • Experience coordinating appointments, follow-ups, or service-related scheduling is preferred
Job Responsibility
Job Responsibility
  • Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance
  • Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission
  • Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays
  • Resolve questions and concerns related to order activity by researching issues and delivering timely updates
  • Work closely with internal order management and fulfillment teams to address problems and support efficient processing
  • Review order records to identify inconsistencies, investigate discrepancies, and help bring transactions to completion
  • Maintain clear documentation of customer interactions, recurring concerns, and resolution outcomes to support process improvements
  • Deliver attentive service throughout the full order lifecycle, ensuring customers receive consistent communication and support
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Service Representative

We are looking for a customer-focused, detail-oriented individual to support mem...
Location
Location
United States , Long Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years of experience in customer service, banking, credit union operations, call center support, or a related financial services environment
  • Working knowledge of deposit accounts, Traditional IRAs, Roth IRAs, consumer loans, and real estate lending processes
  • Experience handling inbound and outbound member communications with professionalism and efficiency
  • Familiarity with loan processing, underwriting support, and reviewing approved loan documentation
  • Ability to use financial institution platforms, order entry systems, and related service or lending tools effectively
  • Strong communication, relationship management, and problem-solving skills with a service-driven approach
  • Ability to obtain and maintain required credentials, such as NMLS registration and notary public status, if applicable
Job Responsibility
Job Responsibility
  • Assist members with opening and maintaining a variety of accounts, including specialized account types, while ensuring documentation is complete and accurate
  • Speak with members to assess financial needs and recommend suitable banking and lending solutions based on their goals
  • Clarify account terms, product features, disclosures, and loan information in a way that is easy for members to understand
  • Conduct conversations with members regarding consumer and real estate borrowing needs and gather the information required to move applications forward
  • Review application details such as credit background, income, debt obligations, and collateral information to support sound loan processing
  • Prepare and process loan files in alignment with company procedures and applicable regulatory standards
  • Coordinate supporting items for secured loans, including title-related documentation and insurance verification
  • Promote relevant financial products such as retirement accounts, credit cards, certificates, and protection offerings through service interactions and follow-up outreach
  • Participate in outbound calling, membership campaigns, and community-facing efforts that help expand client relationships and business presence
  • Maintain compliance with internal controls, security practices, licensing expectations, and state and federal requirements, including active notary and registration status when required
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to support clients and insu...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • Prior customer service experience required
  • call center experience is preferred
  • Working knowledge of insurance products and general insurance industry practices
  • Strong verbal and written communication skills with the ability to interact professionally with customers, agents, and business partners
  • Demonstrated tact, diplomacy, and sound judgment when handling sensitive or escalated situations
  • Solid typing skills and the ability to manage administrative tasks accurately and efficiently
  • Strong organizational skills with the ability to prioritize work and meet deadlines
Job Responsibility
Job Responsibility
  • Handle incoming customer and agent inquiries by providing clear updates on policy status, coverage details, and product information
  • Research service issues and disputed matters, then work toward prompt and effective resolution while maintaining a positive customer experience
  • Prepare and process insurance-related documents, including coverage changes, beneficiary updates, confirmations, certificates, invoice corrections, and supporting data forms
  • Enter and update information in internal records with a high level of accuracy to support reliable account maintenance
  • Maintain organized files and documentation so that customer and policy records remain complete and accessible
  • Coordinate with insurance carriers and internal contacts to ensure requests are completed accurately and within expected timelines
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to support parts-related te...
Location
Location
United States , Mahwah
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • an associate or bachelor’s degree is preferred
  • At least 3 years of experience in a call center or customer service environment
  • Previous exposure to parts technical support or automotive parts operations is preferred
  • Ability to handle inbound customer contacts effectively while managing multiple priorities
  • Experience with customer service, order entry, and documenting cases in a call logging or service platform
  • Strong verbal and written communication skills with the ability to explain technical information clearly
  • Self-directed approach to work, sound judgment, and commitment to confidentiality and detail-oriented conduct
Job Responsibility
Job Responsibility
  • Respond to inbound inquiries from dealers and internal stakeholders regarding parts, providing clear and timely technical support
  • Manage product inspection cases for the North American market from initial intake through final resolution, coordinating with warehouse and support teams to ensure closure
  • Track newly released parts and confirm correct application details to help maintain accurate support guidance
  • Examine parts-related communications and technical notices when requested to help verify accuracy and relevance
  • Record customer interactions, requests, and outcomes in the designated call tracking system to support visibility and follow-up
  • Prepare and maintain recurring operational reports on a daily, weekly, and monthly basis
  • Partner with internal teams, including special order support, to resolve complex parts questions and service issues efficiently
  • Participate in training, coaching, safety activities, and continuous improvement efforts that support team performance and service quality
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...
Location
Location
United States , Auburn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of customer service, call center, or administrative support experience
  • Strong communication and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and accuracy
  • Proficient in Microsoft Office and data entry systems
  • Reliable, professional, and team-oriented
Job Responsibility
Job Responsibility
  • Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
  • Resolve customer issues, complaints, and requests with a focus on customer satisfaction
  • Process orders, updates, and account changes accurately within internal systems
  • Maintain detailed and accurate documentation of customer interactions
  • Coordinate with internal departments to resolve service or account-related issues
  • Provide product, service, or policy information to customers as needed
  • Support administrative tasks including data entry, reporting, and scheduling
  • Ensure adherence to company policies and service standards
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...
Location
Location
United States , Nashville
Salary
Salary:
17.00 USD / Hour
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years of age
  • High School Diploma or GED required
  • Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Ability to multitask in a fast-paced call center environment
  • Strong computer skills with the ability to navigate multiple software applications simultaneously
  • Ability to work independently while contributing to a collaborative team environment
  • Strong attention to detail and commitment to maintaining confidentiality
  • A dedicated, quiet workspace that is secure, free from distractions, and inaccessible to others during working hours
Job Responsibility
Job Responsibility
  • Answer inbound calls from employees and former employees regarding Human Resources and Benefits
  • Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
  • Document all customer interactions and transactions within company systems
  • Research outstanding issues and follow through until complete resolution
  • Respond to customer inquiries submitted through the online Contact Us feature
  • Explain HR policies, procedures, and benefits in a clear and easy to understand manner
  • Maintain confidentiality while handling sensitive employee information
  • Escalate recurring or technical issues to leadership when appropriate
  • Navigate multiple software applications while assisting customers
  • Meet quality, productivity, attendance, and customer service expectations
What we offer
What we offer
  • 100% Remote position
  • Company provided equipment
  • Paid training
  • Monday through Friday schedule
  • Weekends off
  • Professional and supportive team environment
  • Opportunity to build valuable Human Resources and Benefits experience
  • Career growth opportunities
  • Meaningful work helping employees navigate important HR and benefits questions
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...
Location
Location
United States , Chesapeake
Salary
Salary:
Not provided
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years of age
  • High School Diploma or GED required
  • Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
  • Excellent verbal and written communication skills
  • Strong customer service and problem solving abilities
  • Ability to multitask in a fast paced call center environment
  • Strong computer skills with the ability to navigate multiple software applications simultaneously
  • Ability to work independently while contributing to a collaborative team environment
  • Strong attention to detail and commitment to maintaining confidentiality
Job Responsibility
Job Responsibility
  • Answer inbound calls from employees and former employees regarding Human Resources and Benefits
  • Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
  • Document all customer interactions and transactions within company systems
  • Research outstanding issues and follow through until complete resolution
  • Respond to customer inquiries submitted through the online Contact Us feature
  • Explain HR policies, procedures, and benefits in a clear and easy to understand manner
  • Maintain confidentiality while handling sensitive employee information
  • Escalate recurring or technical issues to leadership when appropriate
  • Navigate multiple software applications while assisting customers
  • Meet productivity, quality, attendance, and customer service expectations
What we offer
What we offer
  • Paid training
  • Weekends off
  • Professional and supportive team environment
  • Opportunity to build valuable Human Resources and Benefits experience
  • Career growth opportunities
  • Meaningful work
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right