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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you.

Job Responsibility:

  • Respond promptly to customer inquiries via phone, email, and chat
  • Resolve customer complaints and provide accurate information regarding products and services
  • Document interactions and follow established procedures for issue escalation
  • Maintain a high level of professionalism and adhere to company service standards
  • Collaborate with internal teams to ensure customer needs are met
  • Assist in identifying trends and opportunities for process improvement

Requirements:

  • Previous experience in a Customer Service Representative role or similar customer-facing position
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • familiarity with CRM systems preferred
  • High school diploma required
  • associate’s or bachelor’s degree preferred

Nice to have:

  • familiarity with CRM systems
  • associate’s or bachelor’s degree
What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
April 10, 2026

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