Customer Service Representative Job at Robert Half (Rowland Heights)

Customer Service Representative

Robert Half

Location:
United States , Rowland Heights

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.

Job Responsibility:

Manage order intake via phone and email, ensuring accuracy and timeliness
Verify product availability and confirm inventory levels
Coordinate with purchasing and fabrication teams to locate or source products as needed
Partner with the shipping department to track and confirm on-time deliveries
Perform high-volume data entry using alphanumeric systems with strong attention to detail
Handle 20+ inbound calls daily, providing professional and efficient customer support
Utilize Microsoft Dynamics AX to search products and manage order information
Maintain accurate records and provide updates to customers as needed

Requirements:

3+ years of office or customer service experience
Strong attention to detail and organizational skills
Self-starter with the ability to multitask and prioritize effectively
Comfortable working in a fast-paced, high-volume environment
Proficient in navigating computer systems and learning new software

Nice to have:

Experience with Microsoft Dynamics AX and Microsoft Office Suite
Background in the construction or building materials industry
Bilingual in Spanish and English preferred

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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