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Robert Half · Customer Service

Customer Service Representative

United States, Chantilly · Job Posted January 15, 2026

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Job Description

We are seeking a Customer Service Representative for our location in Chantilly, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.

Job Responsibility

Efficiently handle customer inquiries and resolve issues
Process customer applications with precision
Update and maintain accurate customer records
Monitor customer accounts and take appropriate actions
Follow up with customers regarding past due payments through phone calls and emails
Send reminders to customers about delinquent payments via email, voicemail, and mail
Perform data entry tasks to update customer accounts
Handle multiple phone calls in a fast-paced environment while maintaining attention to detail
Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems

Requirements

Minimum of 2+ year solid customer service experience
Proven expertise in delivering high-quality customer service
Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint
Excellent communication skills, both verbal and written
Ability to handle difficult customer interactions with grace and professionalism
Willingness to work in a team-centered environment
Ability to multitask and manage time effectively in a busy environment

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Robert Half - All Job Offers

Chantilly

Customer Service Representative

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