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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , El Paso

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a motivated Customer Service Representative to join a dynamic team in El Paso, TX. In this role, you will play a key part in providing excellent customer support while generating leads for business solutions. This is a contract position, offering an initial three-month contract with the potential for ongoing employment based on performance.

Job Responsibility:

  • Complete a mandatory one-week training program to familiarize yourself with processes and tools
  • Manage high volumes of outbound calls daily, reaching over 300 contacts to insurance and mortgage companies
  • Follow scripted communication to effectively engage with clients and meet lead generation goals
  • Utilize a wired internet connection to ensure seamless connectivity during work hours
  • Adhere to scheduled work hours, including one hour lunch breaks and two 15-minute breaks, Monday through Friday
  • Own a laptop or desktop computer equipped with a headset and ethernet cable
  • Maintain a strong and stable internet connection using a wired setup
  • Demonstrate the ability to handle high call volumes efficiently and professionally
  • Pass required background checks and internet connectivity tests before starting
  • Exhibit excellent communication skills and a commitment to providing top-tier customer service

Requirements:

  • Complete a mandatory one-week training program to familiarize yourself with processes and tools
  • Manage high volumes of outbound calls daily, reaching over 300 contacts to insurance and mortgage companies
  • Follow scripted communication to effectively engage with clients and meet lead generation goals
  • Utilize a wired internet connection to ensure seamless connectivity during work hours
  • Adhere to scheduled work hours, including one hour lunch breaks and two 15-minute breaks, Monday through Friday
  • Own a laptop or desktop computer equipped with a headset and ethernet cable
  • Maintain a strong and stable internet connection using a wired setup
  • Demonstrate the ability to handle high call volumes efficiently and professionally
  • Pass required background checks and internet connectivity tests before starting
  • Exhibit excellent communication skills and a commitment to providing top-tier customer service
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 20, 2026

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