Customer Service Representative Job at Robert Half (Ontario)

Customer Service Representative

We are seeking a Customer Service Representative to join a local Credit Union te...

Location

United States , Richmond

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a Customer Service Representative role or similar
Demonstrated experience in answering inbound calls, handling both inbound and outbound calls
Strong customer service skills and ability to handle customer queries effectively
Proficiency in data entry and order entry tasks
Experience in email correspondence and ability to write clear, concise and detail oriented emails
Proficiency in Microsoft Word and Microsoft Excel
Ability to schedule appointments efficiently
Familiarity with banking operations, banking services, and banking transactions
Previous experience in the Credit Union industry or similar financial institutions would be beneficial
Ability to multitask, prioritize, and manage time effectively

Job Responsibility

Deliver outstanding customer service, both personally and over the phone
Manage and respond to customers' email correspondence effectively
Conduct customer banking transactions, including deposits and withdrawals
Support customers in opening new accounts and initiating loans
Keep and update customer records accurately in the system
Use Microsoft Excel and Microsoft Word for data entry and other related tasks
Answer and resolve customer inquiries promptly
Arrange appointments for customers as needed
Handle both inbound and outbound calls as part of customer service
Comply with all regulations and guidelines related to banking services and operations

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

We are offering a long term contract employment opportunity for a Customer Servi...

Location

United States , Charlottesville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Customer Service Representative or similar role
Proficiency in Microsoft Excel is compulsory
Exceptional communication and interpersonal skills
Ability to handle stressful situations and remain calm
Must have a customer-oriented approach
Ability to multitask, prioritize, and manage time effectively
High school diploma or equivalent
higher education degree is a plus
Familiarity with CRM systems and practices
Excellent problem-solving skills

Job Responsibility

Efficiently handle a large volume of orders from the sales and customer service teams
Input contractual information into SalesForce CRM and maintain electronic document filing
Modify customer licenses for new accounts and manage renewals for existing accounts
Ensure the fulfillment of orders by providing customers with their registration links and guiding them on how to register
Collaborate closely with the Customer Service Representative team and sales team to keep abreast of any changes in orders
Utilize Microsoft Excel for various tasks related to customer service and order handling

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a highly organized and detail-oriented Customer Service Repre...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficient in handling inbound and outbound calls with professionalism and efficiency
Strong experience in call center customer service operations
Ability to resolve customer inquiries and issues promptly and effectively
Excellent communication and interpersonal skills to build rapport with clients
Demonstrated ability to maintain composure and deliver exceptional service in high-pressure situations
Familiarity with hospitality industry standards and practices
Strong problem-solving skills and attention to detail
Ability to work collaboratively in a team-oriented environment
Skilled in using call center software and tools for efficient customer management
Commitment to delivering a positive and memorable customer experience

Job Responsibility

Manage inbound and outbound calls to assist customers with reservation inquiries and requests
Resolve customer issues over the phone using effective problem-solving techniques
Input reservation details into the system with precision and attention to accuracy
Collaborate with hotels and clients to address challenges and ensure customer satisfaction
Communicate customer needs and concerns across relevant departments
Use clear and concise language to document client interactions and resolutions
Start assigned tasks promptly and ensure timely completion of responsibilities
Adapt to changing priorities in a fast-paced environment and maintain productivity
Perform additional tasks as assigned to support team operations
Maintain proficiency in navigating systems and utilizing software tools effectively

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

This position offers an excellent opportunity to contribute to data management a...

Location

United States , Oklahoma City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education is required
Strong attention to detail and ability to maintain accuracy in data entry
Effective communication skills, both verbal and written, with a focus on precision and clarity
Proficiency in intermediate computer skills and digital literacy
Ability to manage time effectively and prioritize tasks in a fast-paced setting
Demonstrated ability to work independently as well as part of a team
Research and analytical skills to thoroughly review documents and data
Reliable attendance and a results-oriented work ethic

Job Responsibility

Review and analyze commercial property data with precision and attention to detail
Conduct online research to locate property information and related municipal jurisdictions
Follow established processes and timelines to ensure efficient task completion
Manage and organize documents, ensuring proper preservation and accessibility
Monitor requests and prioritize timely processing to meet deadlines
Input accurate information and notes into the database while maintaining updated records
Perform detailed research using online resources to gather necessary documents and data
Coordinate mailing activities, including FedEx shipments, to ensure smooth operations
Achieve production targets while maintaining high standards of quality and accuracy
Collaborate with team members to balance workloads and support collective goals

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

ROI Customer Service Representative

As an ROI Customer Service Representative, you will play a critical role in main...

Location

United States , San Bernardino

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

MUST BE BILINGUAL
Proficient in customer service, capable of effectively addressing and resolving issues
Experience in answering inbound calls in a timely and detail-oriented manner
Demonstrated skills in using spreadsheets for data organization and analysis
Proficient in Microsoft Office Suites, including Word, Excel, and PowerPoint
Ability to handle printing tasks efficiently and accurately
Experience in handling and maintaining medical records in an organized manner
Responsible for distributing faxes to the correct recipients promptly
Knowledge of R Code for statistical analysis is a plus
Must be comfortable working onsite, adhering to all safety protocols

Job Responsibility

Answering phones
Logging ROI requests
Emailing, faxing, and printing medical records

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan access

Customer Service Representative

The ideal candidate will act as the first point of contact for customers, provid...

Location

United States , Yonkers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–2 years of customer service experience in a call center, retail, or client-facing role preferred
Excellent verbal and written communication skills, with the ability to tailor responses to diverse customer needs
Strong critical thinking and problem-solving skills to address varied customer concerns
Proficiency in Microsoft Office Suite and experience using CRM systems such as Salesforce or Zendesk
Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy
High school diploma or equivalent required
a bachelor’s degree is a plus

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and detail oriented manner, providing accurate information and solutions
Address and resolve customer concerns or complaints efficiently, ensuring a positive customer experience
Maintain in-depth knowledge of company products, services, and policies to effectively assist customers and provide guidance
Process customer orders, returns, and exchanges while ensuring accuracy and compliance with company procedures
Log and maintain detailed customer records, including inquiries, complaints, and transactions, within the designated CRM system
Gather feedback from customers regarding their experience to identify potential areas for process improvement
Collaborate with internal teams such as sales, technical support, or operations to resolve customer issues and fulfill requests promptly
Conduct follow-up communications with customers to ensure their concerns have been fully addressed and they are satisfied with the outcome

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

We're on the hunt for a cheerful and dedicated Customer Service Representative t...

Location

United Kingdom , Chessington

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a customer-centric mindset
Proficiency in Outlook, MS Office, and ideally SAP
Excellent communication skills via phone and email
A willingness to learn and adapt in a dynamic environment

Job Responsibility

Delighting Customers: Respond to purchase orders, inquiries, and concerns with a smile, ensuring every interaction reflects our commitment to excellence
Order Management: Accurately and timely process customer orders, despatches, and returns while conducting scheduled reviews of open orders
Invoicing: Ensure timely invoicing for customers by reviewing outstanding orders to be billed
Repairs & Exchanges: Process customer repairs and exchange item services with efficiency and care
Team Support: Provide cover for the wider customer service team during holidays and absences
Timely Communication: Handle and process all enquiries across various channels, ensuring accurate and prompt responses
Order Processing: Manage orders, despatches, and returns, and keep track of consignment consumable stock items
Demonstration Kits: Administer demonstration kits, processing requests and collaborating with our warehouse team
Service Contracts: Oversee service contract requirements and maintain proactive communication with the team
Collaboration: Work closely with the Customer Success Manager on service improvement initiatives and with Area Sales Managers on customer queries

What we offer

25 days holiday
health insurance
pension
2 annual conferences
parking
flexible working

Fulltime

QSR Customer Service Representative

This role involves delivering excellent guest service, maintaining cleanliness, ...

Location

United States of America , Aiken

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Fulltime

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Customer Service Representative

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