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avis budget group · Customer Service

Customer Service Representative

United States of America, Cleveland 16.00 USD / Hour · Job Posted February 20, 2026

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Job Description

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots.

Job Responsibility

Assist customers in different parts of the rental or return process on our airport lots
Checking cars
Entering information in a handheld device
Processing rentals of our loyalty customers
Assisting customers at our exit gates
Checking-in our cars at return
Providing excellent customer service

Requirements

Valid Driver’s License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States

Nice to have

6 months retail customer service experience in a fast-paced environment is a bonus!

What we offer

On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

avis budget group - All Job Offers

16.00 USD / Hour · Cleveland

Customer Service Representative

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