Customer Service Representative Job at Robert Half (Darlington)

Job Description

We are looking for a bilingual Customer Service Representative to provide Spanish-English interpretation support during a short-term contract assignment. This role will assist with communication in both group presentation settings and individual conversations, helping ensure information is clearly understood by all participants. The assignment is expected to span three days and requires someone who is confident, detail-oriented, and comfortable working in a public-facing environment.

Job Responsibility

Provide live interpretation between English and Spanish during a scheduled presentation delivered to a group audience
Support one-on-one discussions by accurately conveying spoken information between participants in both languages
Maintain a detail-oriented and respectful communication style while representing the organization during all interactions
Help attendees and team members understand key messages by delivering clear and culturally appropriate verbal translation
Respond to customer-facing questions and communication needs in a courteous and service-oriented manner
Remain engaged throughout extended work periods, including a full-day schedule with planned breaks, while sustaining accuracy and consistency

Requirements

Fluency in both English and Spanish with the ability to interpret spoken communication accurately and clearly
Confidence speaking in front of groups and facilitating communication in a public setting
Availability to work a three-day contract assignment, including a 12-hour day with breaks
Strong verbal communication skills and a detail-oriented customer service approach
Ability to handle one-on-one interactions with discretion, clarity, and care
Previous experience in customer service, call support, or interpreting is helpful but not required