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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Spartanburg

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this role, you will provide exceptional support to customers through various communication channels in a fast-paced call center environment. This is a Contract position ideal for individuals who excel at multitasking and delivering outstanding service.

Job Responsibility:

  • Handle incoming calls professionally and resolve customer inquiries effectively
  • Maintain accurate records of customer interactions using data entry systems
  • Respond to email correspondence promptly and ensure clear communication
  • Assist customers with order entry and processing to meet their needs
  • Schedule appointments and coordinate with relevant departments
  • Utilize Microsoft Excel and Word for documentation and reporting purposes
  • Provide support for both inbound and outbound calls as needed
  • Uphold high standards of customer service to enhance satisfaction levels
  • Collaborate with team members to ensure seamless operations within the call center

Requirements:

  • Proven experience in a call center or customer service role
  • Strong skills in answering inbound calls and managing customer interactions
  • Proficiency in data entry and maintaining accurate records
  • Ability to handle email correspondence professionally and efficiently
  • Familiarity with Microsoft Excel and Word for daily tasks
  • Capability to manage order entry and appointment scheduling
  • Excellent communication and interpersonal skills
  • Ability to multitask and thrive in a fast-paced environment
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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