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We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis in Pompano Beach, Florida. In this role, you will provide exceptional support through accurate data entry, effective communication, and efficient customer service. This is an excellent opportunity to bring your organizational skills and bilingual abilities to a dynamic office environment.
Job Responsibility:
Accurately input and manage order and data entry tasks to ensure records are up-to-date
Respond promptly to customer inquiries and provide clear, detail-oriented assistance
Serve as a bilingual point of contact to effectively communicate with diverse clients
Handle customer service tasks, resolving issues and ensuring satisfaction
Collaborate with team members to streamline office operations and improve efficiency
Utilize Microsoft Word to create, edit, and manage documents and reports
Maintain a high level of accuracy and attention to detail in all assigned tasks
Requirements:
Proven experience in customer service or a related administrative role
Proficiency in Word for document creation and editing
Strong data entry skills with a focus on accuracy and efficiency
Bilingual proficiency, with the ability to communicate effectively in multiple languages
Excellent communication and interpersonal skills
Ability to adapt to a fast-paced office environment and manage multiple tasks efficiently
What we offer:
medical, vision, dental, and life and disability insurance