Customer Service Representative Job at Genuine Parts Company (Victoria)

Customer Service Representative

We are looking for a Customer Service Representative to support a busy service t...

Location

United States , Nashua

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center or customer-facing support role
Strong ability to handle inbound customer calls in a fast-paced environment
Experience with order entry and maintaining accurate data records
Comfortable making outbound calls for follow-up and customer support purposes
Excellent verbal communication skills and a detail-oriented, service-oriented approach
Ability to manage multiple tasks efficiently while maintaining attention to detail

Job Responsibility

Respond to incoming customer calls and provide clear, courteous assistance for questions, concerns, and service needs
Enter customer orders and update account details accurately within company systems
Manage both inbound and outbound phone communication to support follow-up, issue resolution, and service coordination
Deliver a positive customer experience by addressing requests promptly and maintaining a detail-oriented approach throughout each interaction
Document conversations, order activity, and service updates thoroughly to maintain accurate records
Work with internal teams to escalate complex issues and help drive timely solutions for customers
Use CRM tools, including Salesforce when applicable, to track customer interactions and support case management

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support a non-profit org...

Location

United States , Darlington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or call center environment
Ability to manage inbound calls efficiently while maintaining a courteous and attentive demeanor
Strong order entry skills with a high level of accuracy and attention to detail
Comfortable handling both inbound and outbound phone communication
Clear verbal communication skills and the ability to interact effectively with a wide range of customers
Basic computer proficiency and confidence navigating systems used for customer support and data entry

Job Responsibility

Respond to incoming customer calls with patience and a solutions-focused approach
Assist callers with questions, concerns, and service requests while providing clear and accurate information
Enter customer orders and related details into the appropriate system with strong attention to accuracy
Handle a steady flow of call center activity, balancing efficiency with a positive customer experience
Make outbound calls as needed to follow up on requests, confirm information, or resolve outstanding issues
Document customer interactions thoroughly to ensure records are complete and up to date
Coordinate with internal teams when necessary to address customer needs and support timely issue resolution

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to support a busy beverage ...

Location

United States , Riverside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service or a call center support role
Ability to handle a high volume of inbound calls while maintaining professionalism and efficiency
Experience with order entry and strong accuracy when processing customer information
Clear verbal and written communication skills with a customer-focused approach
Comfortable making outbound calls for follow-up and service-related communication
Strong organizational skills and the ability to manage multiple priorities in a fast-paced setting
Basic computer proficiency and confidence navigating customer service or order management systems

Job Responsibility

Respond to incoming customer calls promptly and provide helpful, detail-oriented support for product, order, and service-related questions
Place outbound calls as needed to follow up on requests, confirm details, and maintain strong customer communication
Enter customer orders carefully and verify information to help ensure timely and accurate processing
Address customer concerns with a solution-oriented approach while maintaining a positive service experience
Document call details, order updates, and customer interactions clearly within the appropriate systems
Work closely with internal teams to share relevant customer information and support efficient issue resolution
Manage multiple service tasks throughout the day while maintaining accuracy, courtesy, and attention to detail

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Centralia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of customer service experience, including order entry, account support, or call center-related work
Comfortable working in a small team environment and contributing wherever needed to support daily operations
Strong basic math skills, including addition, subtraction, multiplication, division, and percentage calculations
Experience handling high-volume data entry with strong accuracy and efficient 10-key performance
Proficiency with Microsoft Office, including intermediate Excel skills
Familiarity with Sage 100, shipping documentation, freight quotes, customer invoices, and purchase orders
Ability to manage multiple tasks, stay organized, and make sound decisions about shifting priorities
Strong interpersonal skills with a patient, adaptable approach to customer interactions

Job Responsibility

Oversee customer orders throughout the full process, from order intake and entry to shipment coordination and final follow-up
Maintain customer accounts by updating records, confirming order accuracy, and ensuring supporting documentation is complete and organized
Respond to inbound and outbound customer communications by phone and email, providing timely updates, resolving questions, and strengthening client relationships
Prepare pricing information, freight estimates, shipping details, and purchase order documentation to support smooth order fulfillment
Enter high volumes of data with speed and accuracy, including order details, invoices, and product-related information using 10-key skills
Review and refine production-related orders before releasing them to the manufacturing team to help prevent errors and delays
Track open items and follow through on outstanding requests, shipments, and account needs while adjusting priorities as business demands change
Develop working knowledge of products, bills of materials, and customer requirements to provide informed service and dependable support

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are seeking a dedicated Customer Service Representative (CSR) for our R.O. Co...

Location

United States , Sapphire

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Proven experience in customer service or a related field
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and work in a fast-paced environment
Proficiency in basic computer applications

Job Responsibility

Greet and assist community members in a friendly and professional manner
Answer incoming calls and respond to emails promptly
Address customer inquiries and resolve complaints effectively
Maintain a clean and organized work environment
Collaborate with the team to improve customer service processes
Ensure customer satisfaction and retention through quality service

What we offer

Medical Insurance
Dental Insurance
Vision Insurance
Discounted Resort Stays
Paid Time Off
Life Insurance
Long-Term Disability
Professional Development
Competitive Compensation
Rapid Growth

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

Canada , Leamington

Salary:

22.50 - 29.00 USD / Hour

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction
Expedites backorders

What we offer

options for healthcare coverage
retirement savings
vacation
sick pay
holiday pay

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States of America , Mt. Vernon

Salary:

18.00 - 21.90 USD / Hour

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Houma

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation pay
sick pay
holiday pay

Fulltime

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