Customer Service Representative Job at IAG GBS (Webb City)

Job Description

We are searching for qualified customer service reps with personality and people skills for Domino's Pizza. The job involves making, baking, or taking pizzas, with schedules that work with you. It's a place to grow, perhaps to management or beyond. The work conditions include exposure to varying weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, and sharp edges. Physical requirements include standing, walking, sitting, lifting, carrying, pushing, climbing, stooping, crouching, reaching, and various hand tasks.

Job Responsibility

Make, bake, or take pizzas during the hungry hours of the day and night
Remove trash
Stock shelves
Clean work areas and dishes
Assemble pizza boxes
Answer phones
Change prices on signs
Wash walls
Perform maintenance

Requirements

Personality and people skills
Ability to work under varying and adverse weather conditions
Ability to work in temperatures ranging from 36 to 90+ degrees
Ability to handle fumes from food odors and cornmeal dust
Ability to work in cramped quarters
Ability to handle hot surfaces/tools up to 500 degrees or higher
Ability to work around sharp edges and moving mechanical parts
Talking and hearing on telephone
Near and mid-range vision
Depth perception
Ability to differentiate between hot and cold surfaces
Ability to direct activities
Ability to perform repetitive tasks
Ability to work alone and with others
Ability to work under stress
Ability to meet strict quality control standards
Ability to deal with people
Ability to analyze and compile data
Ability to make judgements and decisions
Standing for most tasks
Walking for short distances and durations
Sitting for paperwork
Lifting cases weighing up to 50 pounds with dimensions up to 3' x 1.5' and stacking onto shelves up to 72" high
Carrying large cans (3 pounds, 7 ounces), pizza sauce (30 pounds), and trays of pizza dough (approx. 12 pounds per tray, three at a time)
Pushing/pulling trays on dollies (force up to 7.5 pounds)
Climbing stairs or a ladder infrequently
Stooping/Bending forward at waist continuously
Crouching/Squatting occasionally
Reaching continuously up, down, and forward
Eye-hand coordination
Frequent and forceful use of forearms and wrists
Frequent and/or forceful pinching
Ability to grasp cans, phone, pizza cutter, pizza peel, and boxes

What we offer

Schedules that work with you
Plenty of time left over for school or friends
Opportunities for growth to management, General Manager, Manager Corporate Operations, or Franchisee
Recognition, appreciation, value, and utilization of unique talents
Environment where all team members can reach their highest potential

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