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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Monrovia

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.

Job Responsibility:

  • Assist customers in Spanish and English over the phone
  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues
  • Data entry and research as required to troubleshoot customer problems

Requirements:

  • Excellent communication skills
  • Knowledge of MS Word, Excel and customer database systems
  • Previous customer service experience with conflict-resolution is a plus
  • Must be legally authorized to work in the United States

Nice to have:

Previous customer service experience with conflict-resolution

What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Free online training

Additional Information:

Job Posted:
March 14, 2026

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