Customer Service Representative

• Accurately transcribe meeting minutes and discussions in real time
• Document key points and decisions made during meetings using computer-based tools
• Perform precise data entry tasks to maintain organized and accessible records
• Edit and refine documents to ensure clarity and professionalism
• Collaborate effectively with team members to distribute finalized meeting minutes
• Provide timely updates and complete required documentation by the end of each day
• Utilize strong communication skills to liaise with stakeholders and clarify information
• Support in-person meetings by preparing and managing necessary documentation
• Operate computer systems efficiently to accomplish assigned tasks

• Proven experience in customer service, including call center or order entry roles
• Strong proficiency in typing and computer operation
• Ability to transcribe and summarize meeting discussions accurately
• Skilled in editing and formatting documents
• Exceptional communication skills, both written and verbal
• Familiarity with distributing meeting minutes and managing records
• Comfortable working in a fast-paced environment with daily deadlines

Previous experience handling inbound and outbound calls is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan