Customer Service Representative

• Handle inquiries, orders, confirmations, and updates
• Partner with teams to fulfill orders and resolve issues
• Maintain records, improve processes, and uphold company standards
• Support other departments as needed to grow your skillset

• Detail-oriented with strong accuracy
• Process-driven and proactive
• Eager to learn, cross-train, and take on new challenges
• Growth-minded, ready for promotional opportunities in B2B support, business development, or operations
• Proficiency in inventory tracking and management systems
• Strong customer service skills with a focus on clear communication
• Experience with file management systems for accurate recordkeeping
• Ability to handle email correspondence professionally and efficiently
• Exceptional attention to detail to ensure accuracy in all tasks
• Familiarity with order fulfillment processes and procedures

Bilingual a plus

• Health, dental, and vision coverage
• 401(k) plan & discretionary profit sharing
• 2 weeks vacation, 5 sick days, 8 paid holidays
• EAP program and life insurance