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Customer Service Representative

United States, Seminole, Florida · Job Posted March 27, 2026
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Job Description

We are looking for a skilled Customer Service Representative to join our team in Seminole, Florida. This contract position offers an excellent opportunity to engage with customers, resolve inquiries, and ensure satisfaction through effective communication and support. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply.

Job Responsibility

  • Respond promptly to customer inquiries via email, phone, and other communication channels
  • Provide accurate information regarding products and services to address customer needs
  • Manage and resolve customer complaints efficiently, ensuring a positive outcome
  • Handle inbound calls, offering attentive and courteous assistance to callers
  • Maintain detailed records of customer interactions and transactions
  • Utilize multiple browsers and tools to efficiently navigate and resolve customer issues
  • Collaborate with team members to improve customer success strategies and procedures
  • Ensure high standards of customer service are consistently met
  • Identify opportunities to enhance the customer experience and share insights with the team

Requirements

  • Proficiency in using multiple web browsers and navigating online tools
  • Strong skills in composing clear and detail-oriented email correspondence
  • Proven experience in customer success or service roles
  • Ability to handle inbound calls with patience and a focus on detail
  • Excellent interpersonal and communication skills
  • Strong problem-solving abilities and attention to detail
  • Experience working in a fast-paced environment
  • High level of adaptability and ability to multitask effectively

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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