Customer Service Representative

• Answer inbound customer calls and provide timely, accurate responses to inquiries
• Assist customers with questions regarding products, services, orders, or account information
• Document customer interactions and maintain accurate records within internal systems
• Support operational activities such as order processing, data entry, and general administrative tasks
• Troubleshoot issues and escalate concerns to appropriate internal teams as needed

• Strong verbal communication skills and a professional phone presence
• Ability to multitask and manage high-volume inquiries in a fast-paced setting
• Strong organizational skills and attention to detail for accurate documentation
• Proficiency with basic computer systems, CRM tools, or order management platforms

Comprehensive benefits package including medical, dental, vision, 401(k), and PTO