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Randstad · Customer Service

Customer Service Representative

Australia, Ingleburn 65000.00 - 70000.00 AUD / Year · Job Posted July 13, 2026

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Job Description

This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they’re on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn. With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. This is your chance to be part of something bigger. As the Customer Service Rep, you’ll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Job Responsibility

Answer inbound & outbound calls, helping customers with maintenance requests
Book & schedule contractors for on-site jobs
Keep customers & contractors in the loop with regular updates
Process invoices & finalise completed jobs
Tackle general admin tasks to keep projects on track

Requirements

A confident communicator with great people skills
Organised, reliable, and ready to learn
Solid Microsoft Office skills

Nice to have

experience in customer service, hospitality, retail, call centres, administration, project coordination or those wanting a career shift

What we offer

Work from home up to 2-3 days a week after training
Full, on-the-job training and heaps of career progression opportunities
A fun, close-knit team where your ideas matter
Annual bonus of up to $8k based on company performance
Choose to work in Hillsdale OR Ingleburn

Randstad - All Job Offers

65000.00 - 70000.00 AUD / Year · Ingleburn

Customer Service Representative

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