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Ready to launch your career with a global brand? We’re looking for French / Italian and German speakers (B2+) to join a Customer Service team in Warsaw! You’ll be part of a company with strong values and a real purpose. This company genuinely cares. They believe in building real, lasting relationships—with their clients and with you. No experience? No problem! We're hiring for potential. We believe in you, and we’ll teach you everything you need. All we're looking for is: a real passion for helping people, excellent communication skills (you know how to talk and listen), curiosity and a readiness to jump into new challenges.
Job Responsibility:
Be the main contact for B2B customers (big companies that buy our client's products)
Handle the entire customer journey (check future orders (forecasts), process current orders, work with logistics team to ensure delivery on time)
Be a problem-solver for customer questions/issues
Build relationships to make customer experience amazing
Use modern digital tools
Requirements:
Advanced knowledge of French/German or Italian & English (min. B2)
Proactive attitude with ability to quickly adapt to new situations
Problem solving mindset
Willingness to work with customers and building long-term relations
Customer focus and effective communication skills
Nice to have:
Previous experience in Customer Service / Order Management will be a plus