CrawlJobs Logo

Customer Service Representative

United States, Chicago 30.00 - 32.00 USD / Hour · Job Posted April 19, 2026
Apply Position
Job Link Share

Job Description

We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you.

Job Responsibility

  • Develop mutually rewarding working relationships with customers through superior customer service
  • Receive and process orders with an exceptional accuracy level of 95% or better into order system
  • Send customer confirmation of order receipt within 3 hours of order entry
  • Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)
  • Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)
  • Review, edit and report on the company’s on time in full (OTIF) performance
  • Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts
  • Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments
  • Process, monitor and review various customer reports or account information and communicates to the customer or sales team
  • Cross check other customer account specialists order entries for accuracy daily
  • Support other customer accounts as needed
  • Provide necessary follow-up and initiates correspondence to customers
  • Achieve KPI’s set forth by the company and/or department
  • Perform other duties as assigned

Requirements

  • High school diploma or GED required
  • 3 – 5 years of previous customer service or administrative experience
  • Effective communication skills, written and verbal
  • Strong organizational, detail oriented and time management skills
  • Proficient with computers, specifically various Microsoft programs including email, Excel, or Word
  • Strong problem-solving skills

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Service Representative

8 matching positions

Customer Service Representative

We are looking for a Customer Service Representative to support a manufacturing ...
Location
Location
United States , Cincinnati
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service, call center support, or a similar client-facing position
  • Comfort handling a high volume of inbound calls while maintaining professionalism and accuracy
  • Ability to manage outbound follow-up calls and email correspondence in a timely manner
  • Strong data entry skills with close attention to detail and accuracy
  • Experience with order entry, appointment scheduling, or related administrative support tasks
  • Working knowledge of Microsoft Excel and Microsoft Word
  • Effective communication skills and the ability to interact professionally with customers and colleagues.
Job Responsibility
Job Responsibility
  • Respond to incoming customer calls and emails with timely, attentive service and clear follow-up
  • Handle both inbound and outbound communication to address questions, confirm details, and provide status updates
  • Enter customer orders and related information accurately into internal systems to support efficient processing
  • Schedule appointments and coordinate service or order-related timelines based on customer needs
  • Maintain organized records through consistent data entry and documentation of customer interactions
  • Prepare purchase-related documentation and assist with administrative tasks tied to order management
  • Use Microsoft Excel and Microsoft Word to track information, create documents, and support daily operations
  • Work collaboratively with internal teams to resolve issues and keep customers informed throughout the process.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Service Representative

We are looking for a detail-focused Customer Service Representative to join a ma...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in customer service, order entry, data entry, or a closely related administrative role
  • Strong accuracy and attention to detail when handling numeric and transactional data
  • Experience using CRM or enterprise order management systems, such as Dynamics 365 or similar platforms
  • Effective written communication skills with the ability to interact professionally with internal and external stakeholders
  • Comfortable working independently while also contributing to a team-oriented environment
  • Proficiency in typing and computer data entry, with the ability to manage repetitive tasks efficiently
  • Ability to prioritize workload and maintain quality during peak processing periods
Job Responsibility
Job Responsibility
  • Accurately enter and process a steady flow of customer orders each day while meeting turnaround expectations
  • Review purchase order information, update order records in internal systems, and confirm that details are complete and correct
  • Identify mismatches, missing information, and other order-related issues, then take action to resolve them efficiently
  • Maintain reliable customer and order data within CRM and database platforms to support smooth downstream operations
  • Communicate with customers and cross-functional teams primarily through written correspondence to clarify requests and provide status updates
  • Provide additional support during high-volume periods such as month-end and quarter-end to help the team stay on schedule
  • Verify data inputs carefully to reduce errors and ensure order information aligns with internal requirements
  • Work within a hybrid environment, balancing independent task execution with collaboration across the broader service team
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a personable and motivated Customer Service Representative to...
Location
Location
United States , Jersey City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in customer service and sales-focused work environments
  • Background in leasing, hospitality, retail, restaurants, property management, or similar customer-facing settings is preferred
  • Strong verbal and written communication skills with the ability to build rapport quickly
  • Comfortable working toward sales expectations, occupancy goals, or other performance measures
  • Experience using customer service, lead tracking, or property management software
  • familiarity with Yardi RENTCafe IQ is a plus
  • Ability to manage inbound and outbound calls while maintaining accuracy in documentation and follow-up
  • Capable of handling administrative tasks such as order entry, application support, and record updates
  • Availability to work a flexible schedule, including weekend hours when needed
Job Responsibility
Job Responsibility
  • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits
  • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally
  • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system
  • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience
  • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns
  • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents
  • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts
  • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...
Location
Location
United States , Twin Falls
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail required
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills required
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
  • Product knowledge is preferred
Job Responsibility
Job Responsibility
  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition
  • reimbursement
  • vacation
  • sick
  • holiday pay
  • Fulltime
Read More
Arrow Right

Customer Service Representative

A Canadian leader in the building materials industry, renowned for its product e...
Location
Location
Canada , Montréal-Est
Salary
Salary:
22.00 - 24.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • Experience in customer service, inside sales, or order coordination
  • Comfortable using digital tools (Microsoft Office Suite)
  • Strong interpersonal skills, attention to detail, and professionalism
  • Ability to handle multiple priorities in a fast-paced environment
  • Knowledge of building materials: an asset, but not required
  • Bilingualism (French/English) is required: this role involves frequent communication with colleagues and partners located outside of Quebec.
Job Responsibility
Job Responsibility
  • Manage orders, payments, and product returns
  • Respond to customer inquiries (in person, by phone, and email)
  • Provide personalized service and propose tailored solutions
  • Work closely with the warehouse team to ensure delivery accuracy
  • Support daily operations within the branch
What we offer
What we offer
  • Growing company with a strong reputation in its sector
  • Stable, welcoming team and collaborative culture
  • Key role for someone who enjoys customer contact and operational coordination
  • Concrete opportunity to join an essential and thriving industry
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to support customer account...
Location
Location
United States , North Canton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in customer service, account support, or order management within a manufacturing or related environment
  • Strong English communication skills, both written and verbal, with the ability to work effectively with customers and internal teams
  • Experience handling order entry, customer inquiries, and inbound or outbound call activity in a fast-paced setting
  • Demonstrated problem-solving ability with sound decision-making skills across multiple account management tasks
  • Proficiency with Microsoft Excel and comfort working with business systems to review data and manage customer information
  • Ability to collaborate across departments, including supply chain and operations, to support service and delivery goals
  • Solid relationship-building skills and the ability to contribute positively in a team-oriented environment
Job Responsibility
Job Responsibility
  • Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records
  • Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track
  • Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results
  • Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions
  • Maintain customer master data and ensure account information remains current, complete, and reliable
  • Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service
  • Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions
  • Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training
  • access to top jobs
  • competitive compensation
Read More
Arrow Right

Customer Service Representative

QC Supply is looking for a Customer Service Representative. The ideal candidate ...
Location
Location
United States , Ames
Salary
Salary:
Not provided
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or Equivalent
  • Ability to read and understand basic English
Job Responsibility
Job Responsibility
  • Accurately place orders for customers
  • Maintaining a positive, empathetic and professional attitude towards customers at all time
  • Responding promptly to customer inquiries
  • Communication with customer through various channels, phone, email and chat platforms
  • Acknowledging and resolving customer complaints
  • Processing customer orders
  • Communicating and coordinating with colleagues as necessary
  • Communicating with vendors
  • Providing accurate, valid and complete information by using the correct method and tools
  • Ensure customer satisfaction and provide professional customer support
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid time off (PTO)
  • paid holidays
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to support daily order proc...
Location
Location
United States , Montville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in customer service, order entry, logistics support, billing, or a similar administrative role
  • Ability to manage multiple priorities effectively and stay organized in a fast-paced work environment
  • Strong attention to detail with a consistent focus on accuracy in data entry and documentation
  • Working knowledge of invoicing, credits, and general order processing procedures
  • Proficiency with Microsoft Office and comfort using business or accounting software
  • Effective communication skills for handling customer inquiries and collaborating with team members
  • Solid problem-solving skills and the ability to respond calmly to service or shipment issues.
Job Responsibility
Job Responsibility
  • Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system
  • Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner
  • Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness
  • Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders
  • Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records
  • Investigate and process freight claims involving damaged merchandise and follow through on required documentation
  • Maintain organized digital and physical files for customer accounts, inventory information, and transactional records
  • Respond to inbound calls and messages courteously, and provide current inventory information when requested.
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right