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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Louisville

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Robert Half is searching for a Customer Service Representative for a high volume remote call center environment. The Customer Service Representative role is a long-term contract to hire opportunity. The hours for the Customer Service Representative are Monday - Friday, 8am-5pm or 10am-7pm. You must also be available to work one weekend per month. This is a remote position, however, you must reside in EST, CST, or MDT.

Job Responsibility:

  • Answer incoming calls and make outbound calls to customers, adjusters, inspectors, internal staff, etc.
  • Route and schedule appointments for inspectors
  • Monitor emails and scheduling requests
  • Verify that appointments are confirmed and routed appropriately
  • Escalate customer issues when appropriate

Requirements:

  • Skilled in both verbal and written communication
  • Previous customer service and or call center experience
  • Ability to multi-task
  • Organization and prioritization are key for this position
  • Computer savvy
  • Self-starter and a quick learner
  • Ability to stay calm in a stressful, busy environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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