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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Chesapeake

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Category:
Customer Service

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Contract Type:
Employment contract, Contract work

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Salary:

Not provided
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Job Description:

We are seeking a professional and dependable Customer Service Representative to support daily customer interactions, process transactions accurately, and assist with administrative and financial tasks.

Job Responsibility:

  • Provide friendly, timely, and professional service to customers in person, by phone, and via email
  • Answer questions, resolve concerns, and escalate issues as needed
  • Process payments, issue receipts, and handle cash, checks, and credit card transactions accurately
  • Balance cash drawer and reconcile daily transactions
  • Maintain customer accounts and update records in internal systems
  • Support billing, invoicing, and payment tracking processes
  • Assist with data entry, reporting, and general administrative duties
  • Work closely with internal departments to ensure a smooth customer experience
  • Follow company policies for cash handling, recordkeeping, and confidentiality

Requirements:

  • Previous experience in customer service, clerical support, accounting, or cash handling roles
  • Working knowledge of data entry practices and the ability to maintain accurate financial records
  • Experience processing payments, including cash and credit card transactions
  • Familiarity with invoice handling and general payment processing procedures
  • Strong communication skills with the ability to interact professionally with the public
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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