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Customer Service Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada, Mississauga

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

42000.00 CAD / Year
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Job offer has expired

Job Description:

Embark on a rewarding career journey with an international shipping/logistics company as a Customer Service Representative in Mississauga, near the airport. Immerse yourself in a dynamic and growth-oriented environment where you'll make a significant impact in a global logistics company with a rich heritage.

Job Responsibility:

  • Respond to customer inquiries and manage tickets efficiently
  • Provide exceptional first-call resolution, ensuring customer satisfaction
  • Develop strong customer relationships and effectively manage client accounts
  • Contribute to problem-solving and decision-making within the team

Requirements:

  • Demonstrated ability to work collaboratively and with initiative
  • Experience in a customer-centric role with empathy and listening skills
  • Excellent written and verbal communication skills
  • Ability to work with CRM systems
  • MS Office experience is critical

Nice to have:

Experience with logistics or e-commerce

What we offer:
  • Health and dental plans
  • Pension matching
  • Up to $3k annually in bonus payouts
  • 3 weeks of vacation
  • Parking available on site

Additional Information:

Job Posted:
December 15, 2025

Expiration:
December 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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