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Customer service representative needed to support and book jobs for handyman services. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
Job Responsibility
Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations
Create Life-Long Customers – Deliver a great experience that wows every customer
You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time
Requirements
Live within the area
Have 2+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills
What we offer
Competitive pay $18-$20 an hour
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events