Customer Service Representative, Randstad

Customer Service Representative

Randstad

Location:
Netherlands, Venray/Oostrum

Category:
Customer Service

Contract Type:
Not provided

Salary:

2800.00 - 3900.00 EUR / Month ▼

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Job Description:

As a Customer Service Representative, you're the main contact for clients. You'll keep them updated on their shipments. You track their orders from start to finish and make sure you solve any problems which occurs. You'll do everything it takes to make the customer happy and satisfied. That is what makes you happy! Furthermore, you are in charge of handling complaints and returns. You are expected to think along how to improve internal processes.

Job Responsibility:

main contact for clients
keep clients updated on their shipments
track orders from start to finish
solve any problems which occur
handle complaints and returns
think along how to improve internal processes

Requirements:

fluent in the English language
available full-time
proven experience in Customer Service or Logistics Administration

Nice to have:

problem-solver with a service-oriented mindset
proactive
able to build strong relationships
eager to take ownership and successfully solve potential issues

What we offer:

yearly bonus
travel allowance
retirement plan
opportunities for personal development
long-term job

Additional Information:

Job Posted:
June 04, 2025

Expiration:
May 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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