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Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Lynnwood · Job Posted January 21, 2026
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Job Description

We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.

Job Responsibility

  • Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse
  • Coordinate the preparation and shipment of product samples based on customer requests
  • Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment
  • Perform data entry tasks to maintain up-to-date customer records and order information
  • Respond to customer inquiries via email and phone with a focus on delivering excellent service
  • Assist with occasional travel arrangements for participation in trade shows
  • Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively

Requirements

  • Minimum of 1 year of experience in customer service or a related field
  • Proficiency in order entry and data management
  • Strong communication skills to interact effectively with customers and internal teams
  • Familiarity with Dynamics SL and Office applications
  • Ability to handle inbound calls and email correspondence professionally
  • Willingness to travel occasionally for trade shows
  • High attention to detail and accuracy in all tasks
  • Familiarity with Social Media Platforms

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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