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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Oakland

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Job Responsibility:

  • Acts as the primary point of contact for clients, resolving inquiries and ensuring positive customer experiences
  • Handle incoming calls, emails, or chats
  • Address questions, complaints, and issues
  • Process orders, returns, or service requests
  • Maintain updated customer records
  • Escalate complex cases to supervisors

Requirements:

  • High school diploma or equivalent
  • 1+ year in customer service
  • Excellent communication and problem-resolution skills
  • Proficient with CRM or call center platforms
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 14, 2026

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