Customer Service Representative Job at IAG GBS (Clearwater)

Job Description

It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Job Responsibility

Taking orders over the phone and in person
Dealing with customer concerns
Cash handling
Upselling
Making Domino’s high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
General cleaning duties
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily

Requirements

Demonstrating a friendly, positive attitude and great customer service skills
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Standing
Walking
Lifting
Carrying
Pushing
Climbing
Stooping/Bending
Crouching/Squatting
Reaching
Hand Tasks