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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Cincinnati, OH area ▼

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers.

Job Responsibility:

  • Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner
  • Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible
  • Document interactions, update records, and maintain confidentiality of customer data
  • Collaborate with other team members and departments to find timely solutions for complex cases
  • Recommend process improvements and escalate issues as needed
  • Uphold company values and deliver a positive brand experience

Requirements:

  • Previous experience in a customer service, contact center, or administrative support role preferred
  • Strong written and verbal communication skills
  • Tech savvy
  • comfortable navigating multiple systems and learning new tools quickly
  • Confident problem-solver with a patient and empathetic attitude
  • Team-oriented with a desire to help others and a drive for excellence
What we offer:
  • Flexible assignments—work on-site, or hybrid, depending on placement
  • Opportunities for career advancement and ongoing skills development
  • Access to our company’s extensive network and career support resources
  • Inclusion in an organization committed to diversity, innovation, and ethical standards
  • Competitive pay
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 26, 2026

Work Type:
On-site work
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